SmarterMail
The Exchange Alternative
An on-premises, enterprise-level email server that beats Microsoft Exchange, in functionality AND cost.
The Exchange Alternative
SmarterMail offers all of the same features as Microsoft Exchange, but at a FRACTION of the cost. Unlike Exchange, features like audio and video group chat, and Team Workspaces for team meetings and group collaboration are included at no extra charge.
SmarterMail is the only on-prem email alternative to Exchange for web hosts, ISPs, small businesses and enterprises that want Exchange-level functionality, but without the high costs associated with Exchange.
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An Ideal Email Solution
SmarterMail is a full-featured email, group chat and team collaboration server that is the perfect alternative to Microsoft Exchange. It’s designed to provide the fuctionality businesses need, without sacrificing secure, reliable access to business, and personal, communication.
However, SmarterMail offers a much lower price point than Exchange, has affordable hardware requirements, offers superior stability and can reduce maintenance costs. Therefore, it has a significantly lower total cost of ownership than Exchange, making it the best-in-class email and collaboration solution for SMBs and Enterprises, as well as for ISPs and hosting companies.
On the Web or In Your Hand
SmarterMail includes one of the most powerful browser-based webmail clients on the market. Compatible with all major desktop and mobile web browsers, using the webmail client eliminates the necessity of any other software, from email clients to calendar apps, freeing up disk space and eliminating the maintenance tasks that come from having more software installed on people’s laptops and personal computers.
If desktop and mobile apps are needed, SmarterMail can handle those as well: From native Microsoft Outlook compatability to integration with other desktop email clients such as Apple Mail, eM Client, Windows Mail and more. In addition, SmarterMail works pefectly on mobile email clients and applications such as Apple’s iOS email client, calendar and notes applications, Samsung’s mail and calendaring apps, Mobile Outlook, the Gmail mobile client and more.
Total Collaboration
SmarterMail offers a number of collaboration features that make it easy to work together with team members, customers and partners. Whether using SmarterMail’s webmail client or a favorite desktop or mobile client, SmarterMail can help increase the overall productivity of an organization.
The collaboration features available include:
- Organizational Calendars and Conference Rooms
- Shared Contacts, Calendars, Tasks and Notes
- Group Chat, for internal, one-one-one text, audio and video chat
- Team Workspaces for internal or external team text, audio and video chat
- Much more
Industry Standard Email Security
SmarterMail comes equipped with several email security features that are available without spending more money or adding third-party software. This includes industry standard spam filtering that can protect the server from virtually all incoming and outgoing spam as well as enterprise-level antivirus for detecting trojans, viruses, malware and other malicious threats.
Of course, if addtional methods of prevention are preferred, SmarterMail easily integrates with enterprise-level solutions such as, Cyren Zero-Hour Outbreak Detection, Cyren Premium Antispam and MessageSniffer. In addition, if a system administrator has a favorite antispam or antivirus solution, SmarterMail is flexible enough to allow for additonal third-party products and services, or even security appliances, to be used in any corporate email environment.
Simple Administration
With an extremely simple set up process, getting SmarterMail installed and running takes minutes. From there, SmarterMail offers system administrators a number of administration tools to help keep things running smoothly. In addition, simple tasks can be handed off to domain administrators, freeing system administrators up for the more important task of keeping the server stable and secured.
In addition, SmarterMail is completely API-driven. That means that tasks can easily be automated — from domain creation to on-demand changes to security settings. Integrations with management applications and control panels is also possible, further simplifying administration of the server.
SmarterMail Features
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| Robust Webmail Client that is as powerfuls as any desktop email client |
| HTML rich emails that support images and videos |
| Complete synchronization with desktop and mobile clients |
| Request Read receipts (per email or setting to enable for all) |
| Request Delivery receipts (per email or setting to enable for all) |
| “Disposable” addressing by folder — Create one-time use email addresses that are active for a specific amount of time for things like free trial sign-ups, newsletters, etc. |
| Add/create a task from an email |
| Ability to share email folders (parents and children) individually with domain users |
| View an email’s text, raw content, and header |
| Support for nested folders |
| Ability to move, rename and delete email folders |
| Automatic and manual saving of Drafts |
| Warning for common mistakes prior to sending messages (e.g. no subject, missing attachments, etc.) |
| Ability to use To address for replies |
| Choose Default From Address and Reply-To Email address |
| Plus Addressing to help organize newsletters, etc. |
| System, domain or user level folder auto-clean rules |
| Automatic forwarding to one or multiple email addresses |
| Catch-all alias |
| Ability to link files from cloud storage — SmarterMail’s File Storage, Dropbox, OneDrive, etc. |
| Send / receive from email and domain alias addresses |
| Centralize email accounts from different providers within a single interface (SMTP Accounts and Email Retrieval) |
| Support for Autoresponders, including the ability to set different autoresponders for internal users, contacts or domain, set date ranges, frequency, etc. |
| Robust Content Filtering rules |
| Contextual shortcut for adding / updating filters |
| Domain or user Trusted / Blocked Senders |
| System, domain or user level spam filtering actions (move to junk, delete, mark as spam, etc) |
| Create and use multiple signatures |
| Set Delete action (move to folder, etc.) |
| Set text encoding |
| Set message priority |
| Ability to sort and filter by common items like: read/unread, emails with attachments, messages linked to tasks, flagged messages, etc. |
| Forward multiple emails as attachments |
| Help against phishing – indications of Trusted Senders, full email address shown if not trusted |
| Ability to hide images from external website |
| Automatic blocking of harmful scripts present in messages |
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| Attendee availability |
| Multiple Calendar support |
| Ability to share primary and secondary calendars with domain users |
| Subscribe to internet calendars |
| Domain or user Calendar auto-clean |
| Create appointments based off of specific time zones |
| Conference room scheduling |
| Domain calendaring for things like company holidays, PTO calendars, payroll calendars, etc. |
| Import/export ICS file |
| Categorize appointments for primary and secondary calendars |
| See Task start and due dates on a user’s calendar |
| Ability to view personal and shared calendars concurrently or separately |
| Various views (e.g. Agenda, Month, Week, etc.) |
| Set a primary or secondary calendar as default |
| Complete synchronization with desktop and mobile clients |
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| Grid view or card view |
| Import/Export VCard or CSV |
| Categorize contacts from primary and secondary folders |
| Multiple phone numbers and email addresses |
| Global Address List (ability to allow users to opt out) |
| Ability to show aliases and mailing lists in GAL |
| Multiple folder support |
| Ability to view personal and shared contacts concurrently or separately |
| Ability to share primary and secondary contact folders with domain users |
| Set a primary or secondary contact folder as default |
| Shortcut to add a contact from Email view |
| Shortcut to email a contact (or group of contacts) from Contacts view |
| Shortcut to send one or more contacts’ VCards via email |
| Supports contact properties from popular clients like Microsoft Outlook and Apple Contacts |
| Support for Apple’s contact groups (client-side only) |
| Complete synchronization with desktop and mobile clients |
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| XMPP support for syncing to desktop and mobile clients (Adium, Digsby, IM+, etc.) |
| Domain chat search |
| Archiving for HIPAA and Sarbanes Oxley compliance |
| Audio and video chat |
| File sharing with previews |
| Offline messaging within the webmail client |
| Ability to use aliases as rooms |
| User availability (online, offline, away) |
| Download chat history |
| Ability to enable/disable per domain or per user |
| All communciation is kept within your server / domain |
| Can eliminate the need for third-party products/services like #Slack |
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| Audio and video support for up to 8 individual users |
| Password protected Workspaces |
| Guest access |
| Text chat for unlimited users |
| File sharing/storage by Workspace (Separated from standard File Storage) |
| Ability to restrict file sharing permissions to organizer, domain users or everyone |
| Shareable links to a Workspace to allow for participation of users outside your domain |
| Can be used in conjunction with Calendar appointments/invites |
| Ability to set video quality |
| Input/output device management |
| Ability to see previous workspaces — live chat, shared files, etc. |
| All communciation is kept within your server / domain |
| Can eliminate the need for third-party conferencing products/services like GoToMeeting or Zoom |
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| Grid view or card view |
| Task start and due dates can be added to your Calendar |
| Set Status (Canceled, Not Started, Completed, In Progress) |
| Set Priority level (1 – 10) |
| Manage/track completion percentage |
| HTML editor for Task description |
| Set reminders for Task due dates/times |
| Task Categories for primary and secondary folders |
| Multiple folder support |
| Ability to view personal and shared tasks concurrently or separately |
| Ability to share primary and secondary Task folders with domain users |
| Set a primary or secondary Task folder as default |
| Create a Task from email |
| Complete synchronization with desktop and mobile clients |
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| Color coding to help with organization |
| HTML editor for Note description |
| Support images and video |
| Import Notes in CSV format |
| Grid view or card view |
| Category support for primary and secondary folders |
| Multiple folder support |
| Ability to view personal and shared Notes concurrently or separately |
| Ability to share primary and secondary task folders with domain users |
| Set a primary or secondary Notes folder as default |
| Complete synchronization with desktop and mobile clients |
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| Robust browser-based client that matches features available in any desktop email client |
| Compatible with any modern browser |
| Responsive design for both desktop and mobile compatibility |
| Light or dark theme |
| Standard and Advanced Search |
| Preview message attachments |
| Notifications for shares, appointment reminders, events etc. |
| Automatic attachment/removal of shared items |
| Ability to customize login page for system wide or per domain |
| Thumbnails for image file attachments |
| News Feeds section – add/subscribe to news feeds and review directly from webmail |
| Download all attachments as .ZIP |
| Upload attachments in the background |
| File storage linking PLUS the ability to link files from services such as Dropbox, OneDrive, etc. |
| Automatic save as draft |
| Follow-up flagging |
| Linked emails and tasks |
| Advanced content filtering |
| Advanced spam filtering rules |
| User-level auto-clean |
| Support for multiple languages |
| Email address auto-complete similar to Microsoft Outlook |
| Import and export contacts |
| Support for user and domain aliases |
| Multiple signatures support |
| Multiple identity/SMTP support |
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| Sharing of primary and secondary email folders |
| Sharing of primary and secondary Calendars |
| Sharing of primary and secondary Contacts |
| Sharing of primary and secondary Tasks |
| Sharing of primary and secondary Notes |
| Team Workspaces for audio / video conferencing for team-wide collaboration, within or outside a domain |
| Group Chat for audio / video / text chat for domain users |
| Automatic sharing of items / removal of shares |
| Synchronization of shares with desktop and mobile clients |
| Ability to use Aliases or User Groups for group messaging and sharing |
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| Share links to files versus adding attachments — eliminates sending/file size limits |
| Blacklist certain file types/extensions |
| Previews available for certain file types — icons for PDFs, etc. |
| Multiple folder support |
| Workspace and Group Chat files stored separately |
| Ability to password protect shared links |
| Ability to set time limit for link/download availability |
| Set public/private availability |
| Connect to third-party services such as Dropbox and OneDrive (including the ability to connect using School/Work Account) |
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| Bounce detection |
| Automatic removal of subscribers on bounces |
| Optional double opt-in |
| Subscriber custom fields |
| Friendly unsubscribe links in messages |
| Common subscriber database for all mailing lists |
| Merge variables and custom fields into messages (mail merge) |
| Toggle auto-generated response to mailing list commands |
| Enhanced mailing list compose with attachments |
| Customized command messages |
| Mail logging per subscriber |
| Throttling of mailing lists |
| Administration |
| Domain Administration / System Administration as separate roles |
| Multiple System Administrator accounts |
| Exhaustive Domain settings management |
| Ability to set System Administrator permission levels |
| Extensive Protocol and Process logging |
| Ability to set log levels (detailed, normal, exceptions only) |
| Set log file path to store logs on a separate drive/path |
| Set automatic deletion of logs to help conserve disk space |
| Set up log compression after X days to help conserve disk space |
| Custom logging available for specific, SmarterTools-led troubleshooting |
| Mark a domain as hosted externally |
| Create Domain and User Defaults with propagation of either |
| Remote wipe of mobile devices (requires EAS add-on) |
| Failover functionality |
| Administration from a Web browser |
| Users can be limited to specific protocols (e.g., IMAP, POP, SMTP) |
| Mass messaging to some or all users and domain administrators |
| Prioritize SMTP based on message type, domain or user |
| Spool functionality that allows third-party integration |
| Configurable outbound SMTP IP addresses |
| Complete Spool management and reporting (messages delivered, local vs. remote, top senders, etc.) |
| Complete message management (individual or multiple) for things like resetting retries, forcing delivery, moving and deletion of messages, all while they’re in the Spool. |
| Access to Spam Quarantine, Virus Quarantine |
| View Throttled Users and/or Domains |
| View User Activity such as active/inactive users, duration, IP used to log in to webmail, protocol usage, etc. |
| User connection management by protocol |
| Multiple spools (smart spooling) |
| Manage current IDS blocks |
| Immediate blacklisting of connections and sessions |
| Powerful User impersonation |
| Configurable user password strength requirements |
| Configurable user settings by domain |
| Configurable and manageable bindings by IP and Port |
| Delivery limits, sender priority, reserved domains |
| Configurable and manageable system messages |
| Diagnostic tool for version checks, system locale settings, folder permissions, connectivity and product checks |
| Password compliance reporting and enforcement |
| System-wide folder auto-clean to enforce user quotas |
| Domain-wide and system-wide footers |
| Configurable and manageable Indexing |
| Ability to import users via LDAP or CSV |
| Ability to set Spool up on a separate drive, apart from Domain and User files/folders and program files |
| Domain list/dashboard that displays domain status plus the number of Users, Aliases, Mailing Lists, EAS users and MAPI / EWS users compared to limits, and overall disk usage |
| Ability to set domain/user status: enabled/disabled, ability to still accept mail when disabled, etc. |
| Service status (e.g., IMAP, Indexing, SMTP, etc.) |
| Indexing and Migration status |
| Ability to block certain File Extensions for attachments |
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| Configurable and manageable options, including content filter bounces, max message size to scan, enabling SRS when forwarding, etc. |
| Support for Message Sniffer add-on |
| Support for Cyren Premium Antispam add-on |
| Incoming and outbound spam checking |
| Message retrieval via POP and IMAP (outgoing messages only) |
| Spam checking on POP3 message retrieval |
| Outgoing spammer detection and limiting |
| SpamAssassin-based Pattern Matching Engine |
| Support for distributed SpamAssassin servers (Linux or Windows) |
| SPF record checking |
| DKIM support |
| DMARC support |
| RBL/URIBL listing detection |
| Ability to add and weigh custom RBLs/URIBLs |
| Reverse DNS checking |
| Greylisting (based on IP, sender location, spam weight, etc.) |
| Configurable spam weights for system, domain and users |
| Configurable spam headers |
| Configurable and manageable Greylist options |
| Trusted senders |
| Require SMTP authentication for outgoing messages |
| Support for Declude |
| Allow Domain Administrators to override Actions |
| IP Bypassing for spam checks and/or greylisting |
| Greylist Filtering for excluding greylisting based on IP |
| SMTP Blocking |
| System-level Trusted Senders (domains and/or email addresses) |
| Compatible with third-party antispam solutions, services and appliances |
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| Support for Cyren Zero-hour Outbreak Detection add-on |
| Out-of-the-box ClamAV |
| Support for third-party command-line antivirus solutions |
| Support for a remote ClamAV server (Linux or Windows) |
| Virus quarantine (outgoing messages only) |
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| Incoming and outgoing TLS |
| 2-Step Authentication, including support for email recovery or authentication clients (e.g. Microsoft or Google Authenticator) |
| Incoming and outgoing SSL |
| Active Directory Authentication |
| Optional alternate SMTP port |
| SMTP authentication by domain |
| Restrict administrator access via IP |
| Brute force detection for Webmail |
| Manual and automatic IP whitelisting/blacklisting |
| Automatic harvest attack prevention |
| Automatic denial of service prevention |
| Malicious script filtering in webmail |
| Throttle user and domain activity |
| Throttle incoming bounces to prevent saturation |
| Domain or user-based throttling |
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| Summary and trend reports available for System Administrators, Domain Administrators and users |
| Real-time performance Dashboard (service status, CPU usage, Memory usage, etc.) |
| Server Health reports/dashboard (average cpu/memory usage, drive statistics) |
| Security Dashboard (blacklist/whitelist connections, Zero-Hour outbreak info, ClamAV info, IDS violations, etc.) |
| Antispam Dashboard (Inbound spam level counts, Cyren/MessageSniffer/SpamAssassin numbers, greylisted connections, etc.) |
| Advanced summary/trend reports for System and Domain Administrators (connections, traffic, spam, virus, etc.) |
| Domain Admininstrators and Users have Overviews/Dashboards that offer a high-level snapshot of data that’s detailed in individual report |
| Data drill down for summary reports |
| Reporting statistics exposed as PerfMon counters |
| Export report data to CSV |
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| Event-driven architecture |
| Notification profiles |
| Configurable system, domain and user events |
| Assign actions to events (e.g. command-line, notifications, etc.) |
| Default notification to all users when disk quotas are reached |
| Message Archiving |
| Enable message archiving for individual domains or all domains on the server |
| Set Archiving rules per Archive (all messages, inbound/outbound only) |
| Archive path can be on a separate or networked drive |
| Archive can be backed up separately or have custom backup rules |
| Search by domain, date range, sender/recipients or subject |
| Messages .ZIP compressed to help conserve disk space |
| Search, view and download (the original .eml files) archived messages |
| Messages stored in original .EML format |
| Restore messages to individual account/folder |
| Eliminates the need for third-party archiving products/services |
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| Set up as SmartHost or incoming gateway |
| Set up as a backup MX server |
| Set up as an outgoing gateway |
| User authentication and SSL/TLS support for outgoing gateways |
| Gateway authentication with other SmarterMail servers |
| Gateway can have domain exceptions |
| Spam checking available for incoming gateways |
| Greylisting available on gateways |
| Can set up multiple gateways in a round robin configuration |
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| Microsoft Exchance ActiveSync (EAS) (Optional add-on) |
| Microsoft MAPI/Exchange Web Services (EWS) (Optional add-on) |
| SMTP |
| IMAP and IMAP IDLE |
| POP3 |
| LDAP |
| CalDAV |
| CardDAV |
| XMPP |
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| Built-in mailbox migration for email, calendars, contacts and tasks from a variety of mail providers including Exchange, Office365 and more |
| Mail server converters for a variety of competitive products: Ipswitch iMail, Icewarp, MailEnable, and Mailmax |
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| SmarterMail is 100% API-driven meaning virtually every feature and function within all areas of SmarterMail is availble for integration/automation by third-party developers |
| Pre-built, open source integrations/modules for several popular control panels such as Plesk and WHMCS |
| All web services fully documented |
